Effective from: June 2025
Last Updated: June 13, 2025

At IK Creative, we are committed to maintaining the highest standards of professionalism, ethics, and responsibility. These policies are designed to protect our clients, our team, and our brand integrity.

1. Client Eligibility & Project Refusal Policy

We reserve the right to refuse or terminate any project that does not align with our values, legal requirements, or community standards.

We do not accept clients, pages, or campaigns that:

• Promote or are affiliated with the nightlife industry (e.g. nightclubs, adult entertainment, etc.)

• Market or glorify alcohol, drugs, or controlled substances

• Offend religions or mock religious beliefs in any form

• Support or publish anti-national agendas or politically sensitive attacks (especially against Egypt or allied nations)

• Spread hate speech, discrimination, or incitement to violence

• Offer or endorse fraudulent, illegal, or unverifiable products or financial schemes

• Represent cryptocurrency or investment projects without clear legal transparency

We uphold the right to decline any project at our sole discretion, even after initial inquiry.

2. Professional Conduct & Responsibility

All IK Creative team members and affiliates are expected to operate under the following principles:

• Transparency in all dealings

• Confidentiality of client data and intellectual property

• Cultural sensitivity and respect for all religions, nationalities, and identities

• Zero tolerance for offensive, harmful, or abusive behavior

3. Intellectual Property & Usage Rights

• All creative materials (designs, videos, content, code) remain the property of IK Creative until payment is fully received.

• Upon full payment, the client receives full rights to use the deliverables for their intended purposes.

• Unauthorized reselling or reuse is prohibited unless explicitly agreed.

• We may showcase final work in our portfolio unless contractually restricted.

4. Payment & Billing Terms

• Work begins only upon receipt of the required deposit or full prepayment.

• Late payments (5+ business days) may lead to a pause in project delivery.

• Rush fees apply to urgent requests with tight deadlines.

• Paid ads budget is billed separately. We deduct no hidden fees.

5. Revisions & Deliverables

• All services include 1–2 rounds of revisions unless otherwise stated.

• Major changes outside the initial brief may incur extra charges.

• Final files are delivered in appropriate formats (PDF, MP4, PSD, etc.)

• We are not liable for marketing outcomes unless stated in a performance-based contract.

6. Confidentiality & NDAs

We strictly protect all client materials and do not share, resell, or expose any sensitive data. A mutual Non-Disclosure Agreement (NDA) can be signed upon request.

7. Disputes & Legal Governance

• All disputes will first be addressed amicably.

• If legal action is required, jurisdiction shall be Cairo, Egypt, unless otherwise stated in the signed agreement.

• The website’s published terms may be referenced in all contracts unless overridden by a signed document.

8. Disclaimer on Collaboration

• Our role as a white-label partner does not permit direct access to our internal staff unless coordinated through IK Creative.

• Clients must not attempt to contract or hire our staff independently during or after collaboration.

9. Policy Updates

We reserve the right to update these policies at any time. All changes will be posted on this page with a timestamp.

Contact

For policy inquiries or concerns:
Email: legal@ikcreative.agency
Website: www.ikcreative.agency
Locations: Cairo | Riyadh | Jeddah | Amman